Rentlark — Refund Policy

Version 1.0 · Last updated: October 31, 2026

Our policy: no-questions-asked refund within 30 days

If you are not happy with Rentlark for any reason, you can ask for a full refund within 30 days of purchase. You don't need to explain why. This applies to every Rentlark purchase, for the full price you paid. If you choose to pay for our free checklist, you can get a refund of that amount the same way.

How to request a refund

  1. Within 30 days of purchase, email us at rentlark@mail.grokbot.com (the support address shown on your Gumroad receipt).
  2. Include the email address you used to buy (and your Gumroad order/receipt number if you have it). Please don't send payment card details.
  3. We issue the refund through Gumroad, to your original payment method. We aim to issue it within 5 business days (Monday to Friday, excluding US federal holidays) of your request. Your bank or card issuer may take additional time to show it.

When a refund is issued, your license to use Rentlark ends: please stop using and delete the files and any copies you made, including your Google Sheets copy. Gumroad may also remove the product from your Gumroad library.

After 30 days

Refunds after 30 days are at our discretion (for example, if files are defective and we can't fix them). This does not limit any rights you have under mandatory consumer law.

Abuse

We may decline repeated refund requests from the same buyer where the pattern suggests the templates are being kept and redistributed.

See also our Terms of Sale and Privacy Policy.